Apple today acknowledged a BMW wireless charging issue affecting the iPhone 15 series, and promised that it will make a fix available later this year.
In an internal memo shared with Apple Authorized Service Providers, Apple said charging an iPhone 15, iPhone 15 Plus, iPhone 15 Pro, or iPhone 15 Pro Max with a "small number" of wireless phone chargers built into certain recent BMW and Toyota Supra models may temporarily disable the NFC capabilities of the device. The memo does not provide a specific reason for the issue, which we first reported earlier this month.
In an iPhone, the NFC chip powers features like Apple Pay and digital car keys. Users affected by this issue may receive a "Could Not Set Up Apple Pay" error message in the Wallet app, even if they have already set up Apple Pay.
Apple said the issue will be addressed in a software update coming later this year. Given the memo was put out hours after iOS 17.1 was released today, it appears the update will require a subsequent update, such as iOS 17.1.1 or iOS 17.2. In the meantime, Apple advises affected customers to stop using in-car wireless charging.
There are some complaints about this issue across the MacRumors Forums and X, formerly known as Twitter, but it is unclear how widespread the problem is. Affected customers said the iPhone goes into a data recovery mode with a white screen, and the NFC chip is no longer functional after the device reboots. There is no way for customers to fix the problem, so a trip to an Apple Store or an Apple Authorized Service Provider is required.
Apple says technicians can attempt to restart the NFC chip in an affected iPhone by using a software tool part of Apple Service Toolkit 2. If this step does not resolve the issue, Apple advises technicians to initiate a hardware repair.
I love how the minimize a small number and we will fix it later. Apple should be ashamed and do better.
They refuse to take ownership sadly
what
lol. unless you have evidence to prove otherwise, it's literally a small number of chargers compared to the tens/hundreds of thousands of different chargers out there and they are literally taking ownership of the situation by replacing customer's phones out of their own pocket
Thursday December 28, 2023 7:30 am PST by Joe Rossignol
2024 is just a few days away, and there are many iOS 17 and iOS 18 features that are expected to launch throughout the year. Below, we have recapped new iOS features expected in 2024, including Stolen Device Protection, collaborative Apple Music playlists, AirPlay on hotel room TVs, app sideloading in the EU, next-generation CarPlay, roadside assistance via satellite outside of the U.S., RCS ...
Sunday December 24, 2023 8:59 am PST by Joe Rossignol
Apple released the first beta of iOS 17.3 earlier this month, and the upcoming software update includes two new features so far. iOS 17.3 will likely be released in January like iOS 16.3 and iOS 15.3 were, but February is also a possibility if testing is prolonged. Below, we provide additional details about the new features in iOS 17.3 so far. Stolen Device Protection Earlier this...
Thursday December 28, 2023 2:00 am PST by Tim Hardwick
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models concurrently, which is why we sometimes get rumored feature leaks so far ahead of launch. The iPhone 17 series is no different, and already we have some idea of what to expect from Apple's 2025 smartphone lineup. If you plan to skip...
Thursday December 28, 2023 6:19 am PST by Joe Rossignol
Inverse's Raymond Wong today published an in-depth overview of Apple's increasing push towards high-end gaming on the Mac. The story includes commentary from Apple marketing managers Gordon Keppel and Leland Martin. One of the biggest reasons that gaming has improved on the Mac in recent years is the switch from Intel processors to Apple silicon, resulting in MacBooks providing...
Wednesday December 27, 2023 2:28 pm PST by Juli Clover
Apple Watch Series 9 and the Apple Watch Ultra 2 are back in some of Apple's retail stores in the United States today, according to Bloomberg's Mark Gurman. Select stores will have availability today, while all stores will have the Apple Watch models back in stock by December 30. Online sales of the devices are set to resume tomorrow by 12:00 p.m. Pacific Time. Apple is able to begin selling ...
Tuesday December 26, 2023 3:00 am PST by Tim Hardwick
Apple's iPhones include several headline camera features that are worth using, such as Portrait Mode and Photographic Styles. But if all you want to use is the standard photo mode, there are still several tools and settings that can improve the composition of your pictures and help you capture the perfect shot using more traditional techniques. Whether you are the owner of a new iPhone or a...
The ban on imports of Apple Watch Series 9 and Apple Watch Ultra 2 models has today been temporarily paused, meaning that the devices can now go back on sale for a short while longer in the United States. Apple filed an emergency request to the United States Court of Appeals following President Biden's decision to decline a veto on the sales ban, allowing it to take effect earlier this week. ...
Top Rated Comments
lol. unless you have evidence to prove otherwise, it's literally a small number of chargers compared to the tens/hundreds of thousands of different chargers out there and they are literally taking ownership of the situation by replacing customer's phones out of their own pocket
too much complaining. ridiculous.
They refuse to take ownership sadly
Where are they now?! ?