Apple Fixes 2023 Mac Pro Hard Drive Issue in macOS Ventura 13.5
In a support document published last month, Apple said certain SATA hard drives might unexpectedly disconnect from the 2023 Mac Pro after the computer wakes from sleep. Apple said it was aware of the issue and would fix it in a future macOS update, and the company followed through on that promise today.
Apple updated the support document today to indicate that the issue has been resolved in the macOS Ventura 13.5 update released today, so users simply need to update their Mac. The issue will also likely be resolved in the macOS Sonoma beta.
The Issue
While the Mac Pro is configured with SSD storage, it has SATA ports for connecting internal hard drives, and sometimes the drives could disconnect due to a bug.
"Certain models of internal SATA drives might unexpectedly disconnect from your computer after your Mac wakes from sleep," said Apple. "This can occur if your Mac automatically goes to sleep or if you manually put your Mac to sleep. If you see a message that your disk was not ejected properly, you can restart your Mac to reconnect to the drive."
New Mac Pro
Unveiled at WWDC last month, the new Mac Pro features Apple's M2 Ultra chip. The desktop tower has the same design as the Intel-based model from 2019, but lacks graphics card support and user-upgradeable RAM due to Apple silicon's unified architecture. Customers who do not need PCIe expansion should consider the Mac Studio instead.
Popular Stories
2024 is just a few days away, and there are many iOS 17 and iOS 18 features that are expected to launch throughout the year. Below, we have recapped new iOS features expected in 2024, including Stolen Device Protection, collaborative Apple Music playlists, AirPlay on hotel room TVs, app sideloading in the EU, next-generation CarPlay, roadside assistance via satellite outside of the U.S., RCS ...
Apple released the first beta of iOS 17.3 earlier this month, and the upcoming software update includes two new features so far. iOS 17.3 will likely be released in January like iOS 16.3 and iOS 15.3 were, but February is also a possibility if testing is prolonged. Below, we provide additional details about the new features in iOS 17.3 so far. Stolen Device Protection Earlier this...
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models concurrently, which is why we sometimes get rumored feature leaks so far ahead of launch. The iPhone 17 series is no different, and already we have some idea of what to expect from Apple's 2025 smartphone lineup. If you plan to skip...
Inverse's Raymond Wong today published an in-depth overview of Apple's increasing push towards high-end gaming on the Mac. The story includes commentary from Apple marketing managers Gordon Keppel and Leland Martin. One of the biggest reasons that gaming has improved on the Mac in recent years is the switch from Intel processors to Apple silicon, resulting in MacBooks providing...
Apple Watch Series 9 and the Apple Watch Ultra 2 are back in some of Apple's retail stores in the United States today, according to Bloomberg's Mark Gurman. Select stores will have availability today, while all stores will have the Apple Watch models back in stock by December 30. Online sales of the devices are set to resume tomorrow by 12:00 p.m. Pacific Time. Apple is able to begin selling ...
Apple's iPhones include several headline camera features that are worth using, such as Portrait Mode and Photographic Styles. But if all you want to use is the standard photo mode, there are still several tools and settings that can improve the composition of your pictures and help you capture the perfect shot using more traditional techniques. Whether you are the owner of a new iPhone or a...
The ban on imports of Apple Watch Series 9 and Apple Watch Ultra 2 models has today been temporarily paused, meaning that the devices can now go back on sale for a short while longer in the United States. Apple filed an emergency request to the United States Court of Appeals following President Biden's decision to decline a veto on the sales ban, allowing it to take effect earlier this week. ...
Top Rated Comments
I have a Mac Studio Ultra and a very important enclosure will not maintain a connection for more than about 3 hours, even without any sleep during that 3 hours. In fact, it "unexpectedly ejects" even when actively transferring files to/from it (so neither end is asleep).
Unhook it from Studio Ultra and hook it to old Intel Macs running macOS BEFORE Big Sur and all is fine again (same cable, same enclosure, same drives, same connection type).
* 2 Old Macs or a PC = stable connection.
* 1 "latest & greatest", "most powerful" Mac = unexpected ejections within about 3 hours.
I know this is not a problem for everyone: some enclosures (including some of my own, including one from the same brand) work just fine. But I'm far from the only one with this problem (many threads about this, identifying many different enclosures with this issue). And I've tested enough to feel very confident that this is a bug(s) in macOS (so please fans/ADF: no "redirection" posts trying to blame enclosure, cable, firmware, etc. Been there, tested through ALL of that more than a few times). Hopefully this fix for Mac Pro is actually a fix for all Macs.
I'd love to see some people not enjoying this same bug (too) chime in that this update resolved it for their (not Mac Pro) Macs.
Nice typos with MacOS version, it’s suppose to be 13, not 12.
[HEADING=2]If you see 'disk not ejected properly' on your Mac Pro (2023)[/HEADING]
If an internal SATA drive unexpectedly disconnects from your Mac Pro, update to macOS Ventura 12.5 or later ('https://support.apple.com/kb/HT201541').
Certain models of internal SATA drives might unexpectedly disconnect from your computer after your Mac wakes from sleep. This can occur if your Mac automatically goes to sleep or if you manually put your Mac to sleep.
To resolve this issue, update to macOS Ventura 12.5 or later ('https://support.apple.com/kb/HT201541').
Published Date: July 24, 2023
* $7000 machine
* Spinning disk drives
* Took a month and a half to fix