Apple Store

Apple today announced that customers in the U.S. can now connect with an Apple Specialist over a live video session while shopping for an iPhone on the company's online store. With this new service, customers can learn about the latest iPhone models and features, switching to iOS, trade-in offers, carrier deals, and financing options. "Shop with a Specialist over Video" is available from 7...

Apple is closing its Northlake Mall location in Charlotte, North Carolina, after multiple shootings in the area, according to a report from Bloomberg. Employees were informed that the location would be shutting down immediately, even though it was open on Wednesday morning. Apple's website for Northlake Mall store now says that the store will be permanently closing on Wednesday, March 1 at...

Apple today updated its Apple Store app for iOS and iPadOS with several improvements, led by changes to saved item lists. Apple says the update now lets you share your lists of saved items with friend and family, making it easier to share gift ideas or collaborate on shopping lists using a share sheet icon on saved list pages. Along with that, your saved items can now be accessed from more...

While many Apple Stores in the U.S. offer two-hour delivery of in-stock products for $9, customers should beware of potential theft and subsequent refund difficulties when considering this option, based on online complaints over the years. The latest cautionary tale was shared this week by a Reddit user in California, who claimed that the iPhone 14 Pro Max and Apple Watch Ultra they ordered...

Apple Tice's Corner in Woodcliff Lake, New Jersey will be temporarily closed for renovations starting Tuesday, January 31, according to Michael Steeber, who writes a weekly newsletter about Apple's retail stores. A reopening date has yet to be announced. The closure is notable given that Apple Tice's Corner is the company's only remaining retail store with an original 2001 storefront design, ...

Starting today, the new 14-inch and 16-inch MacBook Pro and Mac mini are available for pickup at Apple Stores in the U.S. and select other countries, with no pre-order required. Online orders will also begin arriving to customers today. To order a product with Apple Store pickup, add the product to your bag on Apple.com or in the Apple Store app, proceed to checkout, select the "I'll pick it ...

A future version of the Apple Store app will offer an augmented reality feature that allows customers to point their iPhone toward a product like a Mac in an Apple Store and instantly receive more information about pricing and specifications in an overlay on their screen, according to Bloomberg's Mark Gurman. In his newsletter this week, Gurman said Apple has been working on the feature...

If you are looking to purchase some last-minute gifts, Apple's retail stores are now offering free two-hour delivery on eligible, in-stock products in select countries. The offer is available for the iPhone, iPad, Mac, Apple Watch, AirPods, and Apple TV only. Free two-hour delivery is available in most U.S. metro areas for orders placed through Apple's online store by 12:00 p.m. local time...

Apple violated federal law by holding mandatory anti-union meetings and interrogating and coercing employees at an Atlanta retail location, according a ruling from the National Labor Relations Board (NLRB) that was shared by Bloomberg. Back in May, employees at the Cumberland Mall retail location planned to hold a union election in June, with the Communication Workers of America (CWA)...

Apple Store employees at the St. Louis Galleria location this week decided not to unionize, rejecting unionization in a filing with the National Labor Relations Board, reports Bloomberg. Employees said that they did not believe the union would provide "anything complementary to Apple's culture and existing benefits," which suggests that Apple's efforts to improve benefits to stymie...

Apple today announced it is opening a new retail store at the massive American Dream shopping mall in East Rutherford, New Jersey on Saturday, December 3, at 11 a.m. local time. The store is located around 10 miles outside Midtown Manhattan by car. American Dream is the second-largest shopping mall in the U.S. behind the Mall of America in Minnesota. Opened in 2019, the...

Apple CEO Tim Cook has visited the victims of last week's crash at the Apple Store in the Greater Boston area, where an SUV crashed through the front of the store, injuring multiple people and killing one. Image Credit: WCVB According to local news channel Boston 25 News, Cook and Apple's chief of retail and people Deirdre O'Brien visited the victims of the crash at the South Shore Hospital....

Apple Derby Street in the Boston suburb of Hingham, Massachusetts was struck by a vehicle on Monday morning, according to local ABC affiliate WCVB. The report claimed that multiple people were injured and said first responders and ambulances were on scene. Image Credit: WCVB Shortly before 11 a.m. local time, a black SUV crashed through the store's glass facade at a high rate of speed and...

Alongside its Black Friday promotion announcement, Apple today also released its holiday shipping guide in the United States and other countries that outlines deadlines for customers looking to order gifts for arrival by December 24. As we noted yesterday, shipping estimates for iPhone 14 Pro and ‌iPhone 14‌ Pro Max have already slipped past Christmas in the U.S. after Apple issued a...

Apple Stores and Apple Authorized Service Providers around the world are now able to complete same-unit repairs for all four iPhone 14 models, instead of having to replace the entire device, according to an internal memo obtained by MacRumors. Image Credit: iFixit The change came into effect last week, with Apple Stores and Apple Authorized Service Providers now able to order parts to...

Apple will be opening a new store at Bridgeport Village in the Portland, Oregon area this Saturday, November 12 at 10 a.m. local time, as noted by retail enthusiast and creative Michael Steeber. The store is located at 7273 SW Bridgeport Road, a short distance away from Apple's previous location in the outdoor shopping center. Photo Credit: Cabel Sasser The new store is larger and features...

Apple today announced that it will be opening an impressive new street-facing store in Vancouver, British Columbia on Friday, November 18. Credit: Apple The new Apple Pacific Centre store is positioned diagonally on the corner of West Georgia and Howe Streets and faces the Vancouver Art Gallery. To celebrate the grand opening of the store, the glass facade is wrapped in colorful artwork...

Apple today announced that its extended return policy is now in effect for the holiday shopping season. The policy applies to most products that Apple sells, including the iPhone, iPad, Mac, Apple Watch, Apple TV, AirPods, HomePod mini, and more. In the United States, Canada, the UK, Australia, and select other countries, most items purchased between November 4, 2022 and December 25, 2022...

Starting today, the new Apple TV 4K is available for pickup at select Apple Stores around the world, with no pre-order required. Pricing starts at $129 for the 64GB model without Ethernet and Thread support, while the full-spec 128GB model costs $149. The new Apple TV is also available for walk-in customers at Apple Stores that have stock, but we recommend arranging a pickup just in case. ...

The unionized Towson Apple Store in Maryland today filed a complaint with the National Labor Relations Board after its employees were excluded from some benefits that Apple recently introduced for non-union workers, reports Bloomberg. Apple in October announced plans to offer employees additional funds for education and new health care options in some states, but workers at the Towson store w...